AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
2K members online now
2K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

Fake Google Maps business listing, can't claim ownership

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My client's Google Maps listing has been hijacked by a disgruntled ex-employee, and it's proving impossible to claim it back as the ex-employee has the access rights. 

 

This is the business on Google Maps: https://goo.gl/maps/77Bvg5LnjfH2

 

The following are wrong:

- Address

- Marker Location

- Phone number

- Website address

 

We have tried claiming the business, but this is simply rejected by the ex-employee.

 

This is having a serious negative impact on the business, as they are losing customers.

 

What can be done? Any help much appreciated, thank you.

 

1 Expert replyverified_user

Fake Google Maps business listing, can't claim ownership

Top Contributor
# 2
Top Contributor

Have  you tried  https://support.google.com/business/answer/4566671?hl=en?

 

Even if th ex-employee denied your  request  you  have  the  option  as  bottom the HC articleexplained.

Quoting  below tlowhat  I refer:

If your request is denied

If your ownership request is denied, you'll be notified by email and when you sign in to Google My Business. You can still suggest an edit to the listing or, in some cases, appeal the denied request.

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Fake Google Maps business listing, can't claim ownership

Top Contributor
# 3
Top Contributor

Forgot:

 

_________________________________________________________________________________

Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Fake Google Maps business listing, can't claim ownership

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thanks Helmut

 

I've tried this but he simply declines the request to take ownership.