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Error? "You are unable to invite additional users as this Brand Account has been blocked."

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

A client of mine manages their listings in a GMB account set up with an @gmail.com email address. Someone else has claimed one of their restaurants' listings, so they tried to request ownership and received this error message: "You are unable to invite additional users as this Brand Account has been blocked."  

 

Does this mean their @gmail.com GMB account is blocked from requesting ownership of this specific restaurant listing, or that their @gmail.com GMB account is blocked from managing any listings? 

 

Thanks for any advice! We've never encountered this error message before and we're finding mixed responses in other forum posts.

Error? "You are unable to invite additional users as this Brand Account has been blocked."

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hello!

I just found your post. I'm having a similar problem. I just wondered if you ever got an answer somewhere else?

 

;-)

Ben

 

Error? "You are unable to invite additional users as this Brand Account has been blocked."

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I didn't :( Sorry!