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Enabling Google My Business Performance Report emails

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our previous Clinic Administrator made myself a super administrator of our google accounts.  However, all emails from Google are still emailed to her.  I have changed the primary contact and secondary contact but to no avail.  Currently, her old email address is being forwarded to mine.  How do I change the email contact and owner of the account? Garden City Optometrists,

1 Expert replyverified_user

Enabling Google My Business Performance Report emails

Top Contributor
# 2
Top Contributor

Hi Miranda


Only owners of the Google local listings get the review emails sent to them - and if there are two owners (which I'm thinking is the case here) then the first owner gets the emails.


To get the emails yourself you need to remove her ownership access - either entirely or downgrade it to manager.

Priya Chandra, Google My Business Top Contributor
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Re: Enabling Google My Business Performance Report emails

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
How do I remove her entirely?

Miranda Helfrich
Clinic Administrator
Garden City Optometrists, PA
P: (620) 276-3381

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