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Duplicates

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# 1
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It seems we have two google+ accounts.

This is the incorrect one, has two followers.
The correct one, with 76 followers.

However, when you google iGO Travel, the incorrect google+ information is appearing. People are also adding reviews etc to the wrong page.

No one knows who created the incorrect one. I would like to either delete the incorrect one / merge it with the correct page. Note: I don’t have access details for the wrong account, no email or password.

Please advise how I can go about doing so.

1 Expert replyverified_user

Duplicates

Top Contributor
# 2
Top Contributor

@

 

you missed specifying your question.

I can't see any identifying information for both GoogleMyBusiness listings

 

(note we don't help here about G+ but about GoogleMyBusiness)

 

Please include the following with your question for both listings:
1. Full business name
2. Current business address
3. Current telephone number
4. GoogleMyBusiness URL

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Duplicates

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# 3
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Hello,

I've gone through to google+ and they said this is a google my business
query, so I'm really being sent around in circles.

Please include the following with your question for both listings:
1. Full business name - iGO Travel
2. Current business address - 486 Lilian Ngoyi Road, Morningside Durban
3. Current telephone number = 031 000 1122
4. GoogleMyBusiness URL | https://business.google.com/u/0/dashboard?hl=en

Looking forward to your reply.

Kind regards
Karen

Duplicates

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# 4
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Hello,

I've gone through to google+ and they said this is a google my business
query, so I'm really being sent around in circles.

Please include the following with your question for both listings:
1. Full business name - iGO Travel
2. Current business address - 486 Lilian Ngoyi Road, Morningside Durban
3. Current telephone number = 031 000 1122
4. GoogleMyBusiness URL | https://business.google.com/u/0/dashboard?hl=en

Looking forward to your reply.

Kind regards
Karen

Duplicates

Top Contributor
# 5
Top Contributor

@ (Karen) the URL in 4# isn't about a listing - its the general Dashboard URL we all can use being sigend with our own account

 

But what ever you do creating a listing as mentioned with the above details:

 

Such a listing exists already an you can't claim or "recreate" it.


I refer to this verified listing

This said:

 

creating a listing for "iGO travel" at " 486 Lilian Ngoyi Road, Morningside Durban" MUST lead to a duplicate message.

 

Why are you trying to create such a duplicate?

Please elaborate your goal

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Duplicates

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# 6
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Hi there, my end goal is have our correct google + page appear on google. Currently, when you google iGO Travel, the incorrect page is coming up on the right hand side. The one with 2 followers.

Please advise the next step.

Duplicates

Top Contributor
# 7
Top Contributor

I'm not yet interested to know your end goal.

 

I'm intersted to know why you are trying to create any other GMB listing beside the existent verified listing?

 

Since there is  this verified listing you can't expect to create a second one.

It wouldn't allowed by GoogleMyBusiness to have two listings for one bsuiness at the same address

You btw up to know missed to explain me what is "incorrect" with this verified listing

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Duplicates

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# 8
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Hello, I'm not trying to create another listing.

The currently listing displayed on google, when you google 'iGO Travel' is the incorrect listing. I want this to direct to the correct listing.

Is there no one in South Africa I can phone / talk to to get sorted?

Duplicates

Top Contributor
# 9
Top Contributor

@

what is wrong with the "incorrect"  verified listing?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Duplicates

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# 10
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I want it to direct to our google plus page that I can access. I can't access the one its currently linked to. There are comments  on there that I can respond to.