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Duplicated Google+ Business Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I represent Ryder & Company and found they have a duplicated google+ page that we do not have access to. I am currently trying to figure out how I can remove the google+ page we do not want.

 

The one I want removed is:

https://plus.google.com/u/3/b/104610536792515567007/117374242180054784038/about?gmbpt=true&pageId=10...

 

The one we want to keep and use is:

https://plus.google.com/u/3/b/104610536792515567007/104610536792515567007/about?gmbpt=true&pageId=10...

 

They are located at:

201 W Wyomissing Blvd West Lawn, PA 19609

Their number is (610) 670-6170.
 
But I am the contact for them so if a phone call is required please call me at 484-709-6564.
3 Expert replyverified_user

Re: Duplicated Google Business Page

Top Contributor
# 2
Top Contributor
sorry but both of your above URLs redirect for me to the same local and verifeid business page: plus.google.com/104610536792515567007
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Duplicated Google Business Page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Well then I am confused because when I click on the links they are two different google+ pages and the one has pictures and everything while the other has just the basic information?

Re: Duplicated Google Business Page

Top Contributor
# 4
Top Contributor
sorry Kasey
it was a mistake on my end!

So you like to get plus.google.com/u/0/117374242180054784038 deleted?
If so:
only the page owner managing it in his dashboard ca delete it.over there:
Here is the how: https://support.google.com/business/answer/4569146?hl=en
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Duplicated Google Business Page

Top Contributor
# 5
Top Contributor

@Helmut Geissler, I thought that deleting a profile from the manager's account didn't necessarily remove the profile from the back end database, and would just leave an unverified duplicate? Is that not true? Still trying to figure out some of these ins and outs. 

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Re: Duplicated Google Business Page

Top Contributor
# 6
Top Contributor
@james

The page kasey likes to get deleted isn't yet a local page. (at least it seems not be such)
As a brand page it can of course deleted by the page owner via his dashboard.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Duplicated Google Business Page

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
@Helmut Geissler - We literally have no way of accessing the page that we are trying to delete. The company I represent doesn't have access to it and their web developers just got back to me and stated they didn't create it. Is there no other possible way for us to get rid of it???

Re: Duplicated Google Business Page

Top Contributor
# 8
Top Contributor
not that I'm aware such option.
The only (very vague) option could be reporting it as impersonating your business
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Duplicated Google Business Page

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Yup I tried that and that didn't work.

Re: Duplicated Google Business Page

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Have you linked your Business Page to the Google Maps Marker?
It seems the information on both pages - Contact Number, Phone Number and even the Company email address are the same.

Not sure if this might help but you can try the steps on this page to merge both Pages through Maps - https://support.google.com/business/answer/6010825?hl=en