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Duplicate Owner/Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

For the life of my I can't where who and where the duplicate page/owner is. The business has had other people make random pages which I think have been deleted... and I have to make a crucial edit to the web address because the current domain listed was hacked and goes to a 404.
This is the business info: Business name
United Truck Driving School
2425 Camino Del Rio S #250, San Diego, CA, US

google+ URL

https://www.google.com/search?q=United%20Truck%20Driving%20School%202425%20Camino%20Del%20Rio%20S%20...

this is what the dashboard says.

Owner conflict This location is a duplicate of a location you don't own or manage on Google (view on Maps). You can remove this location or request to become the owner or a manager of this location.
Remove this duplicate
Request management

I do own it and am trying to figure out where this duplicate page is. I deleted any information associated with this business from my dashboard in a personal account. I had set it up before I realized it was already setup in the business gmail account. utdssd@gmail.com. Al I want to do is change it from drivetrucks.com (which was hacked and still comes up 404 after months since it was hacked and cleaned up) to a new domain we bought that is pointed at the drivetrucks.com account. The web address we want on all of our locations on google biz is http://unitedtruckdrivingschool.com/ because the website is still coming to the old hacked page.

we have 3 locations in our google biz account and the san diego location is the only one I can't publish updates to because it says there is an owner conflict. That is the main office and it is costing them alot of business. =( If you go to this link you will see what I mean.

the search term is united truck driving school san diego & united truck driving school riverside.
any google search that brings them up errors out.

https://www.google.com/search?q=united+truck+driving+school+san+diego&ie=utf-8&oe=utf-8

click on drivetrucks.com, which takes you to the error page. If you put drivetrucks.com in your browser it comes up fine. From any other search engine except google it comes up.

My name is Jacquie and I do the webdev for united trucking. Losing sleep over this, I have been cleaning up the fallout from this hack for months....thanks in advance for any crumbs you can throw my way on a path to a resolution.

1 Expert replyverified_user

Re: Duplicate Owner/Page

[ Edited ]
Top Contributor
# 2
Top Contributor

it's that simple Jackie 

 

there is already a verified local listing:

Its https://maps.google.com/?cid=14454267086432051692 and oyu are not allowed to create any new one -  otherwise Google will consider the stuff you are trying to create  as duplicate of

https:maps.google.com/?cid=14454267086432051692.

 

Can you please tell / explain me why you are trying to create a listing for 

United Truck Driving School
at

2425 Camino Del Rio S #250, San Diego, CA, US 

despite of the fact there is such listing already?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Duplicate Owner/Page

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I am just trying to edit the existing San DIego location that I have in their gmail google business area control panel but it won't let me publish because it says there is a duplicate page an owner conflict, it is saying request management. I am just trying to change the linked web address that appears in their search to unitedtruckdrivingschool.com rather than drivetrucks.com which links off to a 404 that is still showing up from when they were hacked. They have 3 campuses with different addresses. The others I was able to change and publish with no problem., they are pending approval.

This is what I see.
*We're not showing this page because it's a duplicate of another. Learn more
*United Truck Driving School
2425 Camino Del Rio S #250, San Diego, CA, US
(800) 764-2020
http://unitedtruckdrivingschool.com/
Different owner
Request management

I didn't set up any of their google accounts originally so I am not sure what they have out there.They have a few gmail accounts. Feeling like an idiot but I am actually pretty smart.....hard to tell I know lolI didn't create any of the pages just trying to edit them. I usually just do their website and they have always handled the google part.

Re: Duplicate Owner/Page

Top Contributor
# 4
Top Contributor

the listing I linked as  

https://maps.google.com/?cid=14454267086432051692 is a verified listing.

 

There are two possibilies only:

1# you are the owner of this listing and seeing it in your dashboard as a verified listing and are able to manage it 

or 

2# you are not the owner of the actual already verified listing "United Driving School"

(its plus URL is btw https://plus.google.com/112356306698938955678)

 

Depending on the conrete situation on your dashboard  we can  give you more and likely better advice.

 

To see what's in your  dashboard please make a screenshot and provide the URL of th page called "United driving school" after having clicked it 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Duplicate Owner/Page

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I am having an  epiphany!!! They have a few other gmails accounts that they use. I am thinking someone MUST have created something through one of then if it isn't listed in this account in google maps, is that the jist perhaps. Could the fix be as easy as this!!! I am Jack Hamm (Jacquie Hammer) the manager listed on the screen shot below Christen's name. She is one of the owners of the family trucking business.

 

San Diego Campus

 

https://www.google.com/search?q=United%20Truck%20Driving%20School%202425%20Camino%20Del%20Rio%20S%20...

 

Riverside Campus
https://www.google.com/search?q=United%20Truck%20Driving%20School%201737%20Atlanta%20Avenue%20Rivers...

 

 

 screenshot2.jpg

 

 

screenshot1.jpg

Re: Duplicate Owner/Page

Top Contributor
# 6
Top Contributor
looking at your last screenshot it tells me the listing in question (this at "2425 Camino del Rio S #250, San Diego") isn't fully managed by you but by somebody else.
This might be any other user or employee having given you reduced rights.
But there is an other dashboard where this listing is owned and managed.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Duplicate Owner/Page

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

So I got into the account and deleted the duplicate. I have edited the website to the proper web address but the save isn't showing up, it shows up in the CP with the proper web address but when you look at it live is shows the old. It is doing the same thing on the riverside address. It updates, says the updates are saved and on the final screen to approve the updates the web address that shows up is the old one. the screenshots 1-4 show the steps and what I was seeing. It goes through all the steps and no matter what it reverts back to drivetrucks.com rather than the new one unitedtruckdrivingschool.com even though it said the edits were saved.

riverside.jpgriverside2.jpgriverside3.jpgriverside4.jpg

Re: Duplicate Owner/Page

[ Edited ]
Top Contributor
# 8
Top Contributor

answering to the latter question about not accepting the URL unitedtruckdrivingschool.com only:

The reason for this is the fact your website doesn't enable secure access to it.

Means https://www.unitedtruckdrivingschool.com doesn't exist or isn't to resolve properly.
There are dozend of threads with website like yours.

 

Linking one of it at least: Re: Can't use the domain cdcparking.com

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile