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Doctor left practice and moved to new location but name still tied to previous employer address

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

Our doctor used to work for a large group but left and set up her own practice. The new practice has created a Google business account/page. When the doctor's name is searched on Google, it displays her old employer's address and phone number. We have no access to the account but want to tie her name to the new location so patients can find her.

 

How do we remove her name from the employer's location on Google and have her own clinic show up when her name is searched?

 

 She no longer works here:

 

https://www.google.com/?gfe_rd=ssl&ei=P-AzV9zfJsKL-QXuy7XIBg#q=Legra+Delgado+Vianka+MD&duf3=0,duf3-2...

1 Expert replyverified_user

Re: Doctor left practice and moved to new location but name still tied to previous employer address

Top Contributor
# 2
Top Contributor

Hi @Theophilus S, there is a fix for this. You can contact GMB support and ask them to mark the old listing as "moved". Here is the link to get in touch with support - https://support.google.com/business/contactflow 

Colan Nielsen, Google My Business Top Contributor
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VP, Local Search at Sterling Sky

Re: Doctor left practice and moved to new location but name still tied to previous employer address

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you, Colan. I will send them a note right now. I will let you know how it goes.

Theo