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Do Not Know Who Owns My Business Page! SOS

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I need help.

 

At one point way back when, I "owned" (not really but for editing/management sake) "Serra Chevrolet of Southfield's" location and My Business Page. I don't know what went wrong... someone now owns it  and we have NO IDEA who it is. (Possibly could have been a third party that was doing social media/advertisement etc at one point for us?) How do we obtain ownership again??

 

Upon digging, we discovered there are TWO websites for our location now, "Serra Chevrolet Service" which I have recently claimed the location, and our original that we cannot claim again. I've requested access MULTIPLE times... no answer. UGH! Now we have to merge them or delete the Service acct and I can't because I don't know who owns the other page.

 

Please help. We don't know what to do.

1 Expert replyverified_user

Do Not Know Who Owns My Business Page! SOS

Top Contributor
# 2
Top Contributor

@Jennifer D

 

This  seems  to be one listing:https://goo.gl/maps/MQmpkXJ1DuR2.

 

It's  owned and managed by this account:ad…@gmail.com

Pleaseprovide  a link to the other one

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Do Not Know Who Owns My Business Page! SOS

Top Contributor
# 3
Top Contributor

_________________________________________________________________________________

Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Do Not Know Who Owns My Business Page! SOS

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
http://www.serrachevrolet.com/

It is the same website!



--
Jennifer Dunning
*Inventory Manager*
*Serra Chevrolet*
28111 Telegraph Rd.
Southfield, MI 48034
*SerraChevrolet.com*248.304.2897 (P)
248.354.6039 (F)
*Dealer Code: 54628*
*BAC: 260791*
"Like us" on Facebook! / "Follow
Us" on Twitter!

P *The average office worker uses 10,000 sheets of paper = 1.2 trees, per
year. By not printing this email, you've saved paper, ink and millions of
trees!*

**If this is per a Dealer Trade, please have your driver inspect the
vehicle before he leaves.*

Do Not Know Who Owns My Business Page! SOS

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

@Helmut Geissler it's the same website...

Here is a snap...

It's Serra Chevrolet Service (I do own this one)

That's the problem.. I don't know who "ad.......@gmail.com" is!

It's the same website.... just different titles

Do Not Know Who Owns My Business Page! SOS

Top Contributor
# 6
Top Contributor

@Jennifer D

 

nobody  here in th forum (not even Googlers)  can or will  discover you  who is behind "ad.......@gmail.com" or  how it looks as  fully  spelled emailaddress.

But you can try requesting the ownership from  "ad.......@gmail.com" to your Google account applying this procedure:

Automating Ownership Conflict for Individuals

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Do Not Know Who Owns My Business Page! SOS

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

@Helmut Geissler

 

Yes we have requested but no response.

Do Not Know Who Owns My Business Page! SOS

Top Contributor
# 8
Top Contributor

ok @Jennifer D

please confirm:

1#  did you request this 

listing:https://goo.gl/maps/MQmpkXJ1DuR2   

applying this procedure:

Automating Ownership Conflict for Individuals ?

2# when  did you do it last time?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Do Not Know Who Owns My Business Page! SOS

Follower ✭ ☆ ☆
# 9
Follower ✭ ☆ ☆

The other option maybe to verify your affiliation with the business to gain access?