Desired custom URL was already in use by another account that I control[ Edited ]
August 2016 - last edited August 2016
Our business had two Google+ pages created with two different accounts. I deleted all of the products and then the actual Google account for one of the duplicates. I want to use the custom URL that was used by the account that I deleted. Even though the duplicate Google+ page and the account used to create it have been deleted, I'm still asked to "add a few characters" to the end of the URL for the remaining page. Why is this and how can I fix it? I want the custom URL to be just the business name.
3907 Park Dr. #240
El Dorado Hills, CA 95762
Re: Desired custom URL was already in use by another account that I control
But I can tell you that an accepted custom URL doesn't get "released" for new G+ purposes if the page having gotten the custom URL got deleted.
Helmut Geissler, Google My Business Top Contributor | my G+ profile