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DBA versus official corporate name on Maps

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My company operates under three different names: Rest Stop Portable Toilets, RS Waste Services, and 'Mode; however, we do business as only one of the names (Rest Stop Portable Toilets). On google maps two of the names show up (RS Waste Services and Rest Stop Portable Toilets) on the same location. So as not to confuse people or make the validity of both companies appear false I want the RS Waste Services to not show up at that location. I do not want to permanently close it on maps because it is still technically open and I don't want that to cause confusion either.

Is there a way I can simply merge the official corporate name to the dba name to get rid of the duplicate location?

Rest Stop Portable Toilets

2017 Airport Road Unit A

Conroe, Texas 77301

936-756-8443

https://business.google.com/manage/u/3/?ppsrc=GMBLS&gmbsrc=us-en-z-z-z-gmb-l-z-d~mhp-rs3_ros_si-u&ut...

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Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Camille N C
July 2016

Re: DBA versus official corporate name on Maps

Top Contributor
# 4
Top Contributor

@Camille N C

 

Franky said 

I wonder how it was possible to get the "RS waste..." verified.

Seems a lack in GoogleMyBusiness - they should have giving you a note being a duplicate.

 

Try contacting business support to get both listings merged.

 

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: DBA versus official corporate name on Maps

Top Contributor
# 2
Top Contributor

@Camille N C

 

I get this two locations for the same address and same phone number.

Screenshot 2016-07-08 at 21.29.20.png

Both are verified locations.

 

Which one of the two are you managing in your dashboard ?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: DBA versus official corporate name on Maps

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Yes! That's exactly the problem- we would only like Rest Stop Portable Toilets to appear on the map.
Both show up on my dashboard.
Marked as Best Answer.
Solution
Accepted by topic author Camille N C
July 2016

Re: DBA versus official corporate name on Maps

Top Contributor
# 4
Top Contributor

@Camille N C

 

Franky said 

I wonder how it was possible to get the "RS waste..." verified.

Seems a lack in GoogleMyBusiness - they should have giving you a note being a duplicate.

 

Try contacting business support to get both listings merged.

 

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: DBA versus official corporate name on Maps

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you so much- I'll get in touch with them!