My Business
2.9K members online now
2.9K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

Custom URL/my_name is available, but G+/Youtubewont allow me to get it

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Ive verified my website and followed all the steps to acquiring a custom youtube url. (/PXLHSTLR), but when I 'accept' it claims that many people are using that name and suggests adding some characters to the name. I checked youtube, google+, twitter, etc... all before deciding on the name. It seems no one is using it (PXLHSTLR)... please, please, please help!!!!!!! Few things suck more than not being able to get a custom url with your business name. It is available, it seems no one is using it... Can I please get my name????????

 

HELP!!!!!!!!

2 Expert replyverified_user

Re: Custom URL/my_name is available, but G+/Youtubewont allow me to ge

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
The specific message is "Many people have the same name. Add a few extra letters or numbers to this URL to get one that is unique for you.", But this is simply inaccurate... no one is using the name. I need it... please help!
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Custom URL/my_name is available, but G+/Youtubewont allow me to ge

Top Contributor
# 3
Top Contributor
Hi Leo,

You are probably correct in that no-one else is using that URL, but since the term 'custom url' is a bit misleading you can't really select what goes into the URL - that is determined by Google's algorithm. If you don't like what's being offered, you can only decline and wait for a (hopefully) better offer.
You can also submit feedback on the whole process by clicking on the feedback link at the very bottom of the left hand side menu. Some people have had luck by also submitting their requested URL via this means.

The response from Google that many people have the same name is a bit weird, but it is the standard response they use for all custom URLs.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

Re: Custom URL/my_name is available, but G /Youtubewont allow me to ge

Top Contributor
# 4
Top Contributor
Its a common mistake believing a custom URL not yet in use is available by
any request of a user.
The best practice is not accepting the offer they provided you to add any
extra characters.

Send them via the feedback option a note about your concern and start
hoping & praying they will offer you sometime later an other offer.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Custom URL/my_name is available, but G /Youtubewont allow me to ge

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you for the response. The name they offered is what I wanted, but
when I accept it, they suggest its taken and I should add characters. I
have not accepted it and taken your suggestion of sending feedback. Having
glanced over numerous forum topics on the issue... it does seem like a
common issue. Best reasoning I read, was that the name is actually reserved
for the user with the same gmail username as the suggested custom url.
Meaning, the name it suggested is my gmail username... but perhaps they
dont see the connection, that I am that user. Not sure. Hoping for some
resolution via feedback.

Re: Custom URL/my_name is available, but G /Youtubewont allow me to ge

Top Contributor
# 6
Top Contributor
Some users have reported sending several timea a feedback and few of them
also reported getting their wishes fulfilled finally
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Custom URL/my_name is available, but G /Youtubewont allow me to ge

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
How can I find the feedback form to send my request to Google?

Re: Custom URL/my_name is available, but G /Youtubewont allow me to ge

Top Contributor
# 8
Top Contributor

@Zach K

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile