Concerning: False/Duplicate Branch Listing
Working for the company Indoor Carwash Holding,I have a question concerning a false/duplicate listing for one of our branches on Google Maps.
The branch name is Indoor Carwash Castricum and the proper listing is as follows: https://www.google.nl/maps/place/Indoor+Carwash+Castricumfirstname.lastname@example.org,4.6754533,17z/data=!3m1!4b1!4m...
However, another listing of seemingly the same branch is also found under the name Indoor Carwash Castricum BV and is listed here: https://www.google.nl/maps/place/Indoor+Carwash+Castricum+B.V./@52.5511774,4.6710167,17z/data=!3m1!4...
The Google Maps information about this listing is a combination of our name, address and website but is on the location of a competitor (Tankstation Kooijman) has a picture of the competing roll-over service and the competitors phone number. The competitor is listed at: https://www.google.nl/maps/place/Tankstation+Kooijmanemail@example.com,4.6732735,20z/data=!4m5!3m4!1s0x0:...
Unfortunately, this listing is not claimed/owned by us and so we have no way of removing/changing it ourselves. We have send multiple requests to remove/change this listing through the feedback option on Maps itself and consequently reached out to Kooijman hoping that they would either remove this listing in the case they own it or, like us, report the problem through the feedback system but have yet to receive a reply from them.
Now we are standing at an impasse as we are unsure what to do next. All we really want is the listing to either be removed or changed to bear the proper company name, preferably without involving any legal procedures.
Hopefully someone is able to advise us in the best course of action.