My Business
2K members online now
2K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

Competitors using black hat SEO/ fictitious addresses

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I am in the property damage restoration business such as water damage, fire and smoke damage, mold remediation etc. The biggest problem I see on maps are companies using fake addresses to make it look like they have an office in the area. Another issue is the fact that some of these businesses are listing under different names and adding different URL's. I have done my research on a few of these locations in several ways. One, plug address in on the computer to see what really shows up, two, use my GPS and go to the location they are verified at. I am pretty sure that they don't operate out of a Kroger... Is there a way to report some of these fake business listings because it makes it hard on honest people like me to rank on the net. Thanks for the help.

 

Grady Property Restoration

7615 Mill Stream Landing

Cumming, GA

404-620-9326

 https://plus.google.com/b/116736028934524930204/+GradyPropertyRestorationLLCCumming/posts

 

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Bradley G
March 2016

Re: Competitors using black hat SEO/ fictitious addresses

Top Contributor
# 2
Top Contributor
Hello! You can report them as spam via Google Maps. Or, if you have several examples with research notes, post here and we can escalate to our Community Manager.
Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Bradley G
March 2016

Re: Competitors using black hat SEO/ fictitious addresses

Top Contributor
# 2
Top Contributor
Hello! You can report them as spam via Google Maps. Or, if you have several examples with research notes, post here and we can escalate to our Community Manager.
Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Re: Competitors using black hat SEO/ fictitious addresses

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
We will start with the search query (water damage restoration). I am in Cumming where my business is located so I show up first in the three pack. Below me, is a company showing up as “ACS Water Damage Restorations”. First of all “ACS Water Damage Restorations” company does not exist in the secretary of state (GA) website, https://ecorp.sos.ga.gov/BusinessSearch. Second, if you actually google “ACS Water Damage Restorations”, the first site that pops up in organic is http://www.acsrestorations.com/water-damage-restoration-metro-dc.php which is in Maryland. However, further down is the URL http://www.waterdamagecumming.net/ which is the domain registered for the Google Places page “ACS Water Damage Restorations”. The real company is Apex Disaster Management and that is the real business but they have an office in Norcross so this is not the correct address (https://rehold.com/Cumming+GA/STURBRIDGE+LN/6280). But they also have another listing if you search “Apex Disaster Management” the Google Places listing shows up as “Water Damage Norcross”. Is this against Google policy to add listings like this or is it ok? Anyway, if you click on “website” on the Places listing it will send you to http://apexdisastermanagement.com/. I believe they are verifying a false address in Cumming which ends up killing the honest peoples ranking.
Next business listing discrepancy… “Atlanta Water & Fire Restoration” claims to have a location in Cumming, GA at, 562 Lakeland Plaza #220, Cumming, GA 30040. That is false. In the same plaza a restoration company “Sunrise Clean Care & Water Restorations” shows up and they do not have an office here either.
For now, these are the main ones bothering me and there are really too many out there to type about. Thank you for your help.

Re: Competitors using black hat SEO/ fictitious addresses

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

acs fake 1.pngHere is another example of bad listing..

Competitors using black hat SEO/ fictitious addresses

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I feefeel your pain. I locatedon't in Dallas ga. I saw this company was listed local and numer in 12 cities. I contacted his seo company. He told me that the way they do is by offering free work to customers for being able to use their address. BS. Im really angry. What can be done?

 

Re: Competitors using black hat SEO/ fictitious addresses

Top Contributor
# 6
Top Contributor

Hi @Randall C and @Bradley G

 

Bradley, I wasn't aware of your posts until Randall revived your thread just now. Just so you know, I recently become aware of the spam you mentioned. I had already documented numerous listings but still have more to go through. I will be helping to try to get rid of as much of the spam as I can when I have time.

 

Home services related business listings are heavily spammed in the Atlanta area (and unfortunately in numerous other places).

 

Randall, I'm also aware of a lot of the spam in gutter cleaning. Interesting to hear about competitors offering free work to customers to use their address. Thanks for passing that info along.



TomW, Google My Business Top Contributor
Was your question answered? If so, please mark the post that answered it as the ‘Best Answer.’ Learn how here.

Competitors using black hat SEO/ fictitious addresses

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I added my areas the way google said to. I have suites. I dont have 14 different regular addresses. I have 1 regular , and 2 suites. I dont want to get anyone in trouble. I guess i was just venting. I am a gutter cleaning service. I have 41 5 star google reviews total. I am grateful for google. I will represent Google and abide by their rules to the best of my ability. Thank you for this forum.

 

Re: Competitors using black hat SEO/ fictitious addresses

Top Contributor
# 8
Top Contributor

Hi @Randall C, you're not interpreting the guidelines correctly. Your business should only have 1 Google My Business listing (Dallas, GA). The additional listings you have created using UPS stores are not allowed.



TomW, Google My Business Top Contributor
Was your question answered? If so, please mark the post that answered it as the ‘Best Answer.’ Learn how here.

Competitors using black hat SEO/ fictitious addresses

[ Edited ]
Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Tom I permantly closed them. God as my witness, I truly did not know it was wrong. Im sorry. I am the provider for my family It would devestate my family. I was only trying to do better and trying by what google said. Anytime i try to increase for my family again, i will come here first. You have been invaluable with your help. Here are the links to show you. https://g.co/kgs/hmAFyT

 

https://g.co/kgs/mpkLLK  

 

Thank you. Im truly sorry. I thougt I was doing things the right way. Im sorry.

Re: Competitors using black hat SEO/ fictitious addresses

Top Contributor
# 10
Top Contributor

Hi @Randall C

 

I would suggest talking to Google My Business phone support to see if they could merge all of the additional listings you created with your correct one. You can request a call from them if you sign in to your Google account and follow the steps here: https://support.google.com/business/contact/business_c2c_na?rd=1



TomW, Google My Business Top Contributor
Was your question answered? If so, please mark the post that answered it as the ‘Best Answer.’ Learn how here.