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Competitor using our company name on Maps/Places Listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We recently noticed that a local competitor has amended their Google Places/Maps listing to include our business name in the title.

 

My client's company is a Private Limited Company in the UK - ACL Refrigeration and Air Conditioning. Another local company has included 'ACL' in their Google Maps/Places listing and this has lead to some confusion with customers contacting their company in error. The competitor is not a Ltd company nor does he have any trademark on the 'ACL' name. His website is leedsrefrigeration, so nothing to do with ACL. I believe it's purely been done to piggyback from my Client.

 

I have suggested an edit to the competitors business title on Google Places/Maps but I'm at a bit of a loss as where to go next. IS there anyway I can contact Google?

 

Thanks,

 

John

 

1 Expert replyverified_user

Competitor using our company name on Maps/Places Listing

Top Contributor
# 2
Top Contributor

@John D

 

Provide better details of the listings of the competitor using your (or oyur clients) brand - of course only in case  ACL is to consider as a protected brand - doubting it is)

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile