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Closed practitioner listing outranking business listing in Boca Raton

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

There is a listing for an attorney who is not part of my client's law firm that has been ranking for branded searches instead of the correct listing. I can't find any evidence of the attorney practicing with a different firm, but all of his citations link him to my client's firm. When I asked Google to mark it as "moved" to the main firm listing, they said that they could only mark it as closed. Now there is a closed practitioner listing ranking for my client's name. Please help!

 

Here is the good listing:

https://goo.gl/maps/NkK5u3uNvhy

 

And here is the practitioner:

https://goo.gl/maps/JL3TdJzXqrG2

 

1 Expert replyverified_user

Re: Closed practitioner listing outranking business listing in Boca Raton

Top Contributor
# 2
Top Contributor
Escalating and will get back to you :)

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Closed practitioner listing outranking business listing in Boca Raton

Top Contributor
# 3
Top Contributor
Hey Dillon,

This should be fixed - I searched the brand and saw the brand listing. Can you confirm?

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Closed practitioner listing outranking business listing in Boca Raton

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thanks Joy!

I just checked and it's working perfectly now.

Re: Closed practitioner listing outranking business listing in Boca Raton

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I just checked it as well. Looks correct.

Re: Closed practitioner listing outranking business listing in Boca Raton

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Hi there,

Sorry to return to a subject that I thought was already closed, but this issue has resurfaced. While searching for "Eric Canter Boca Raton" or "Canter Law Boca Raton" brings up the correct listing, if you append "lawyer" or "attorney" (like "Lawyer Eric Canter Boca Raton"), it still shows the closed practitioner listing. I've successfully removed the url and phone number from the listing, hoping that it won't have any real chance of ranking, but so far that hasn't helped. The client is really very upset about the situation.

The only thing that I can think of is that the one review left on that listing mentions Eric a couple of times, and says attorney in it. But that still doesn't make a lot of sense to me, since the good listing has 10 reviews, some of which have similar keywording.

Re: Closed practitioner listing outranking business listing in Boca Raton

Top Contributor
# 7
Top Contributor
K. I'll ask Google to move the practitioner one.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Closed practitioner listing outranking business listing in Boca Raton

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Thank you so much!