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Claiming duplicate GMB

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, having some issues claiming a GMB, heres the thing:

I already manage two locations:

2.png

Location in Longwood has a duplicate, which i dont own (number 1). Its older, has more reviews, so i want to claim it and to remove number 2 after that.

1.png

I filled out all the fields about the business, but in the list i can see only location, which i own. Both of them have the same information, so i cant figure out, how to choose the location, which i dont own, it doesnt show up in the list

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Would be really happy if you could help me with that.

Thanks!

1 Expert replyverified_user

Claiming duplicate GMB

Top Contributor
# 2
Top Contributor

Hi,

 

I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.

 

Google My Business now offers a conflict resolution system, which can be found here: Automating Ownership Conflict for Individuals.

 

You can also request ownership, by following the instructions here: Google My Business Help -> Someone else verified my business.

 

If no response is received within 7 days, you will be able to request a code to verify and then take ownership of the listing.

 

Kind Regards,

 

James

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