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Claiming My Business

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# 1
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Someone claimed my business.  I've gone through the process of "requesting" access from whoever did it and I got no response.  Why does Google allow for someone to claim a business without proof of ownership? And how do I fix it now?  I need to dispute some of the fake reviews on there.

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Accepted by topic author JENNIFER R
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Claiming My Business

[ Edited ]
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# 2
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Hi Jennifer,

 

After 7 days of no response from the current owner, you should be able to go back to the e-mail from Google and click "View Request" (subject should be "You’ve requested access to (Business Name) on Google My Business"). You can then verify your affiliation with the business to gain access. It should look like this:

 

Screen Shot 2017-12-07 at 5.46.08 PM.png

 

You can also contact Google Support directly: https://support.google.com/business/contact/business_other_problem

or on Twitter (@GoogleMyBiz). 

Claiming My Business

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# 3
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Thank you! That worked :)