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Claimed a business but instead it created a duplicate, now when I try and gain access nothing...

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Claimed a business but instead it created a duplicate, now when I try and gain access nothing happens when I click on request access nothing happens. I called google about it and they said it was a temporary glitch (they were lying I have claimed others this way since then) Its been months this is MADNESS.

 

The guy is a lock smith and I know gmb likes to mess with the real locksmiths in an attempt to make it harder for the fake ones but thats astonishingly frustrating for the actual local locksmiths.

 

https://business.google.com/dashboard/l/05404036638129168654?hl=en

 

This is the duplicate any help at all would be appreciated. Its not fair to this guy to be doing this to him.

1 Expert replyverified_user

Claimed a business but instead it created a duplicate, now when I try and gain access nothing...

Top Contributor
# 2
Top Contributor

@Daniel L

 

afaik this  (creating a dupe) is the  intended and  dedicated behavior if  applying  this procedure for a service area business  listing  

Seeithe  part "Service-area business listings" and  there the sixth step.

 

follow now chapter  "What to do after you've requested ownership"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Claimed a business but instead it created a duplicate, now when I try and gain access nothing...

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

OK So you seem to be missing out on the issue, did that when I click request access nothing happens, thats where I am stuck, Google claimed it was a technical glitch and would be fine in a day or two, we are now a couple of months in.

Claimed a business but instead it created a duplicate, now when I try and gain access nothing...

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I am also dealing with this request access so called glitch.  I have been having the same issue for a year and nobody seems to get what I am going through.  meanwhile I cant reply to my reviews and am now getting reviews from competitor friends or something like that....trying to make me look bad.  I know my customers and I know the latest review that was left is not my customer.  this is all messed up.