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# 1
Visitor ✭ ✭ ✭

1. Full business name Ron Duckson Security
2. Current business address 1932 E Whipp Road Kettering, Ohio 4540
3. Current telephone number 937-435-9922
4. Google Maps URL Not sure since I can't get to the account
5. Website (if applicable) ducksonsecurity.com

 

A former employee set up a gmail address and set up our business account. I can not claim my business as I do not know the original email address or password.I tried to have it changed over to my address but received the notice that they will contact the original owner (at the email address I do not know), What do I do now? I filled out the form to notify google but have not gotten a response.

 

I want to respond to a review and am not able to do so at this time. Very frustrated.

1 Expert replyverified_user

Claim Google My Business Page

Top Contributor
# 2
Top Contributor

@dan D I know it's been a few weeks since you posted here - is this still an issue for you or have you been able to resolve the problem?


Priya Chandra, Google My Business Top Contributor
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Claim Google My Business Page

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭

Hi Dan - Have you tried the steps outlined at the URL below? 

https://support.google.com/business/troubleshooter/3452717#ts=6129451%2C3452770