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Claim Google My Business Page

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a client that has a Google listing that he doesn't recall who set it up. He has tried to find the pin code but can't. I am trying to assist him in reclaiming his page so we can start to post reviews and information related to his plumbing business. I need some help figuring out what we need to do in order to claim and manage his listing. I tried to go in and set up a new Google listing in hopes it would allow me to accept his current listing but it didn't work. I put in all his information and is sending a post card with the pin code. I really don't want to claim a new account. I simply want to claim the one that is currently on Google and work with that listing.

The business name is Prestige Plumbing

336 N. 41st Street

Omaha, NE 68131

402-690-7405

Can someone tell me what we need to do in order to claim this listing that is currently on Google?

 

I believe this is the link to that listing as well.

https://www.google.com/search?q=prestige+plumbing+omaha+ne&oq=pre&aqs=chrome.0.69i59j69i57j0l4.1420j...

Thank you in advance for your assistance.

Brad 

2 Expert replyverified_user

Claim Google My Business Page

Rising Star
# 2
Rising Star

Your client needs to create a GMB account using their domain as the email address: Example@prestigeplumbing402.com Then they need to added the listing and Google will alert them that there is another and they need to start the process of getting access to the listing.

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Top Contributor
# 3
Top Contributor

I predict @Brad F the advice @Jason B gave doesn't work

I did it as a try and to prove the advise and GoogleMyBusiness didn't alert me (as it never does for service area businesses afaik)

But GMB would not driveallow me to create a new listing as per the below screen  grab (https://drive.google.com/file/d/0B1auVcBx-g-ba2pzMld3Zy05WjQ/view?usp=sharing):

Screenshot 2017-06-07 at 18.31.30.png

However: in case I would continue I suppose It wil get suspended as it confilcts with the existent -still unverified-  listing b/c of the same phone number 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Claim Google My Business Page

Rising Star
# 4
Rising Star

Yes @Helmut Geissler is correct. This solution will not work in your case. I tried it on my end, and it did not work for me. You will have to use the other method. https://support.google.com/business/answer/4566671?hl=en 

Claim Google My Business Page

Top Contributor
# 5
Top Contributor

Thanks @Jason B for being honest!

 

But sorry again as this other procedure will not work either for @Brad F

 

The only option I'm aware would be following the hints in here:

 

https://www.en.advertisercommunity.com/t5/Ownership-Conflicts/Can-t-Recover-Service-Based-Businesses...

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Claim Google My Business Page

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Thank you for your assistance. I ended up in a chat with someone at Google. They assisted me in sending a request to the contact that set this listing up in the first place. If they do not respond within 7 days then I am supposed to contact Google back. At that point they indicated that they could help me claim this listing.