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Changing Owner Account Email

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi!

 

I work for a restaurant, and whoever set up the business account no longer works with us.

She set it up so the owner is getting all the emails when we get reviews, and now the owner doesn't want to get those emails anymore.

 

How can I log in to change the setting?

She says that when she tried it said it can't be changed from her account...

Changing Owner Account Email

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

You would have to sit down with the owner have them login and see what kind of access they have.  If they have been granted manager access they won't be able to do much.  If they have ownership access they can add other owners and managers.  I would suggest that the owner delegate another employee to resolve all issues with the reviews positive or negative.