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Cannot see duplicate page?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I go in Google+, type the name of the business I manage (Trylawn) and I see 2 entries: Trylawn, and Trylawn turf, which are 2 different businesses operated by the same owner (Trylawn). But they each have a separate Google business page (by design).

However, as I try to manager the Trylawn page, I get the message "We're not showing this page because it's a duplicate of another." I cannot even find the other one! I tried to follow the steps to transfer ownership, but nothing works (There is no arrow next to the icon of user, etc.)

 

Please The address in Google Search Result for this business is WRONG we have been trying to fix it for months. We validated the new address finally with the postcard, but it still not showing right, and we cannot go through the Page for the above mentioned reason.

 

We are stuck...

2 Expert replyverified_user

Re: Cannot see duplicate page?

[ Edited ]
Top Contributor
# 2
Top Contributor

are you trying to tell us the to "different" businesses "Trylawn" and "Trylawn turf" have the same phone number +1 514-332-3720?

Supposed I make a call (don't worry I wont):

which business will reply -  "Trylawn" or "Trylawn turf"?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Cannot see duplicate page?

[ Edited ]
Google Employee
# 3
Google Employee

Hi @Beniot C,

It has been over a week since we’ve heard from you regarding this thread, so I wanted to check in and ensure that your issue has been resolved.

Please feel free to respond on this thread if you are still facing this problem, we would be happy to help you.

Regards,
Manoj
Community Specialist | Google My Business

Cannot see duplicate page?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Don't want to hijack this thread but I cannot seem to post a new question. We have the same problem. When we log into our GMB it says our page is not visible due to a duplicate page.  We cannot find the duplicate page.  Phone # is (864) 834-3632. Business name is ProsOnly Entertainment-DJ's & Photobooths. When we log into our account and click to manage, it says at the top "Duplicate location This location is a duplicate of a location that's already on Google. Learn more" and just below that Published on Google+ with a link to: https://plus.google.com/110956050268981577057?hl=en.  

 

We followed the directions here: https://support.google.com/business/answer/4566671?hl=en%20 but when we log in and search, we cannot find any gmb pages listed in search results.  We have called Google and talked to a representative but have not been able to resolve this issue.

Cannot see duplicate page?

Top Contributor
# 5
Top Contributor

@RBPED

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

 

closing this very old thread for new replies now

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile