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Cannot find the account associated with a business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I added my business to Google a number of years ago. I now need to change some details on the entry - quite important ones including location and phone number!

The problem - I cannot find the account that was used to create this online entry.

I have access to 4 Google accounts - an old one I didn't like the name on, one associated to a personal email, one which I was 99% sure was associated with all things business and my current, live account.

 

I have logged into "Google My Business" with all 4 of these accounts, however each time I'm prompted to add a business. There is no option to delete or edit an existing business.

How can I find out which Google account is associated to this online entry so that I can recover account details and edit the business?

1 Expert replyverified_user

Cannot find the account associated with a business

Top Contributor
# 2
Top Contributor

@Paul R I know it's been a few weeks since you posted here - is this still an issue for you or have you been able to resolve the problem?


Priya Chandra, Google My Business Top Contributor
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