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Cannot access primary owner account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are trying to update/add users to our Business account for DAVRON (106246483711922124365).  We cannot access the primary owner account, and I only have manager level access.

 

We've tried all the security questions to try to gain access to his old google profile.  He no longer has the same cell phone for the SMS code, the recovery email is not working, and basically anything we've attempted to try to reset his password isn't working.

 

I have his google plus profile ID (https://plus.google.com/106934383741629699957), is there another way to reset his password?  Or, alternatively can we set up a new primary user for the Business page?

 

Our address

6753 Land O Lakes Boulevard

Land O Lakes, FL 34638

813-961-6632

888-932-8766

Google Maps: https://www.google.com/maps/place/DAVRON,+6753+Land+O'+Lakes+Blvd,+Land+O+Lakes,+FL+34638/@28.255703...

Website: davron.net