My Business
5.7K members online now
5.7K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

Cannot Respond to Reviews due to Admin Console

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I cannot access and respond to our companies Google+ reviews.  When I try to access I get the following message "We are sorry, but you do not have access to this service. Please contact your domain administrator for access."

 

I have management control of our listing but I still cannot respond to reviews.  I believe there may be something in setting I need to change?

 

Thank you.

 

1 Expert replyverified_user

Cannot Respond to Reviews due to Admin Console

Top Contributor
# 2
Top Contributor

Hi Jeff

 

It sounds like you are using G Suite (the formerly named G Apps for Work)? If so, then it looks like your admin has shut down access to Google+. You'll need to contact them to remove that restriction for you.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog