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Cannot Access Google My Business - changed manager and don't know log in

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

HART

451 Mona Vale Road, St Ives

02 9391 5110

https://www.google.com.au/maps/place/HART+Driving+School/@-33.7093345,151.1861169,17z/data=!4m12!1m6...

www.hart.honda.com.au

 

We have a Gmail account associated with this business, however, the person who set it up has left the business.  We have no idea who actually set this up and we would like to access now with the new managers details and add to our gmail listing.  Eg business hours, answer Google Reviews etc.

 

How do we do this?

 

Thanks

Kat

Cannot Access Google My Business - changed manager and don't know log in

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

@Katherine C

 

I'm assuming contacting the person who set it up originally isn't an option so you'll have to do it the slower way. 

 

You can request ownership of the listing from your current Google account. I'll attach the Google support article below with directions. Provided the previous owner doesn't reject your request - they'd likely have no reason to but who knows - it takes about 7 days for you to get access. 

 

From there you can verify the listing from your new login. Pretty easy it just takes a little more time to get it done. 

 

https://support.google.com/business/answer/4566671?hl=en