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Can't Edit business information. two accounts

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
I created a business account but there is another account for the same business which is the one that shows up on google search. I do not know who created it but it has the wrong phone number so:
1. clients are complaining about not being able to contact us
2. I "suggested an edit" but never heard back or got changed
3. I cannot verify/claim the business as the way Google wants to do it is by calling or texting AND THE PHONE IS WRONG.
4. I asked for a mail note with the code but didn't receive it,
UF/IFAS Tropical Research and Education Center (TREC)
18905 Southwest 280th street. Homestead, Florida 33031-3314