Can't Access Business Pages
Loose Leaf Tea Market
4025 E. Chandler Blvd. #5 Phoenix, AZ 85048 - 480-759-0695
4773 N. 20th Street Phoenix, AZ 85016 - 602-283-1210
I created 2 business pages for the above addresses long ago. The e-mail I used was firstname.lastname@example.org
One day when logging in, Google made me create a gmail account, so I did: looseleafteamarket#@#gmail
Now, when I try to sign in, its as if I'm in a new account with no access to my business pages.
My nick @@ looseleafmarket.com address is associated with the account, however Google is acting as if I don't own those business pages.
When I try to login with the address that I created the biz pages with, your system signs me in as email@example.com
So since google forced me to create that change (for no apparent reason) I now can't access my business pages.
How do I fix this?
Re: Can't Access Business Pages
You can request ownership transfer.
Here is the help center instructions - https://support.google.com/business/answer/4566671
Contact the current listing owner
If you cannot contact the current listing owner
You can also contact the current listing owner through Google My Business.
Note: This process may take several weeks, and only the current listing owner can add you as a listing manager or transfer ownership of the listing to you.
Follow these steps to create a message to the current listing owner:
- Navigate to Google My Business.
- Sign into Google using the account you use to manage your business.
- Search for your business using its name and address.
- Enter the name or address of your business and select your business from the drop-down menu.
When you choose your business, you’ll see a dialogue box letting you know that someone else has verified the business.Click Request Admin Rights.
Click Report a problem if you want to update this listing’s information on Google, such as an incorrect street address or phone number.
Fill out the form. You have the option to include a message to the current owner to contact you directly with questions.
The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email. Allow a full 7 days for the current listing owner to respond to your request. If you don’t hear back after 7 days, contact support by replying to the confirmation email.
Another solution is to have Google call you and verify with the owner:
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