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Business marked duplicate

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I have been going through the verification process for my business and after entering the code I received in the mail, my page has been flagged as a duplicate. I believe this is an error due to there being two different At&t Authorized Retail locations at our mall. 

 

Our Location is:

At&t My Wireless

5500 Grossmont Center Dr Ste. B1-64 La Mesa, CA 91942

(619) 463-3049

https://plus.google.com/b/112329988399929182939/112329988399929182939/posts?

gmbpt=true&pageId=112329988399929182939

 

The other store is:

AT&T(Spring)

5500 Grossmont Center Dr D294a, La Mesa, CA 91942
 
 
Please advise who I can contact to fix this.
 
Thank you,
Chris Baker
1 Expert replyverified_user

Re: Business marked duplicate

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi @Chris B

 

Same address should not be a problem, especially with separate phone number.

 

One thing i did notice that most pages online call the other AT&T shop as AT&T MyWireless.

 

So even though you are using a different number, I think Google is saying, this business already exists.

 

I will bump this up and see what response we get.

 

Also get the shopping center to add you to the store locator and website.

http://www.grossmontcenter.com/store-directory/

 

 

 

 

 

 



Tim Capper, Google My Business Top Contributor
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Re: Business marked duplicate

Top Contributor
# 3
Top Contributor

Hi @Chris B

 

They have made the page live in Maps:

 

https://goo.gl/maps/oFyCYrmwAh92

 

So remove the suspended page from account and claim the above listing.

 

Then you are good to go.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Business marked duplicate

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hello,

I followed the instructions listed and it's not letting me verify with the
postcard that was sent.

There are two different Authorized Retailers for At&t in this mall and the
one listed now when I click the link is the other store.

Our suite number is B1-64.

The other is D294a.

Please advise what I should do at this point.

Thank you
Chris Baker

Re: Business marked duplicate

Top Contributor
# 5
Top Contributor

What do you have in your dashboard ?

 

https://business.google.com/manage/

 

Have you created the new business page ?



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Business marked duplicate

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
If I click manage location it shows the business, with the right address and suite #. When I try to verify, through the link you shared or through the my business link, it says it's already been verified and shows the other location.

Re: Business marked duplicate

Top Contributor
# 7
Top Contributor
If it is in your dashboard, thats where you should be verifying it



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Business marked duplicate

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
I have tried that and it keeps saying its already verified and shows the
other location.

Is there a way I can send you pictures to show what I'm seeing?

Re: Business marked duplicate

Top Contributor
# 9
Top Contributor

Use the full reply editor and attach screenshots



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Business marked duplicate

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

 

 

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