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Business listing incorrect in Google Search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there, we are a further education College with 9 locations. The main campus/head office is Neath College, Dwr-y-Felin Road, Neath, SA10 7RF. Tel:(+44) 01639 648000. This business is verified. This address is confirmed in the header text of our website which appears in a Google search.

 

We have never had an issue with Google search. However, as of today, when we perform a Google search for 'NPTC Group' or 'NPTC Group of Colleges', one of our subsiduary campuses (Pontardawe) is coming up on the search. This business listing has also been claimed by us and verified. As you can see from the below image, it is also bringing up the business dashboard for that location, not the main one.

 

Because we are no longer able to raise a support issue with Google I am hoping someone here can help. As a temporary fix I have had to change the telephone number to our head office number (01639 648000) on Google My Business as customers have been ringing the Pontardawe campus this morning.

 

Incorrect

Incorrect.JPG

 

Correct

Correct.JPG

Many Thanks

Marina

E-Marketing Officer