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Business listing incorrect in Google Search but not appearing in account

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When I Google my name it appears on the right hand side of the page as a business listing (see photo). I want to change some of the info.

 

Logged into my Business account, I have 2 other business listings on there from the past but the one for My Name is not there. It look to have been taken control of because there's no option to in the listing.

 

 

Any ideas.

Thank you in advance.

 Screen Shot 2016-11-18 at 19.15.07.png

1 Expert replyverified_user

Re: Business listing incorrect in Google Search but not appearing in account

Top Contributor
# 2
Top Contributor

Hi @Carl D

 

What is the Name and address of the business in question please



Tim Capper, Google My Business Top Contributor
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Business listing incorrect in Google Search but not appearing in account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for replying @Tim Capper

 

I forgot to upload a screen shot so have just edited the original post and included one.

 

I have just gone back to the Google search and for some reason it now gives me the option to make edits direct from the Google search screen. This was not appearing earlier.

It does not appear in my Business section though.

 

I have selected the "Moved, closed or was never here" section and chosen "Private".

 

Does Google now make the change and get back to me do you know?

Re: Business listing incorrect in Google Search but not appearing in account

Top Contributor
# 4
Top Contributor

Hi @Carl D

 

That is a verified business page:

https://plus.google.com/104066335047433758741/about

 

If you were able to make edits in knowledge panel in search when logged in then it is the account you used to create it.

 

It should be in your dashboard >> https://business.google.com/manage/#/list

 

If its in the dashboard, select Manage Location, then Edit the business details.

 

If its not in there, then you will have to go through the process of claiming ownership, which can take a while because it is a verified business page.

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership