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Business disappeared

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear Concerned,

 

I am unable to see my on google map. My google listing alongwith reviews disappeared today evening.

My earlier address was A-4, Miawali Colony, Gurgaon, Near Ganpati Honda Showroom. I recently sent a mail to get my address changed.

 

Couple of months ago I changed my website from www.sviindia.com to www.urcareer.in

 

I sent mail from urcareer.gurgaon@gmail.com. However, I listed my business though any other id which I don't have in possession.

 

How can I get my listing and review back.

 

Thank you in advance for the help.

 

 

Urcareer

NM-19, Basement, Old DLF Colony, Sec -14, Gurgaon -122001

9899958580

www.urcareer.in

urcareer.gurgaon@gmail.com

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Business disappeared

Top Contributor
# 2
Top Contributor
There are lots of reports about this. I believe it's a bug and have escalated it to Google. One business owner has already told me: I just got off the phone with Google support. They said multiple businesses have reported a similar issue and that they think it is a technical problem on Maps. They said it should be resolved and back to normal in 24-48 hours.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

View solution in original post

Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Business disappeared

Top Contributor
# 2
Top Contributor
There are lots of reports about this. I believe it's a bug and have escalated it to Google. One business owner has already told me: I just got off the phone with Google support. They said multiple businesses have reported a similar issue and that they think it is a technical problem on Maps. They said it should be resolved and back to normal in 24-48 hours.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Business disappeared

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you Ma'am. Your response is a big relief. It took years to build my business.
With thanks,
Yogesh

Re: Business disappeared

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thank you Ma'am. I have got my listing and reviews back. I appreciate your prompt response. Could you please let me know how can I get admin rights of my page as I lost the email id through which I created the page. Thank you in advance.

With thanks,
Yogesh

Re: Business disappeared

Top Contributor
# 5
Top Contributor
Hi Yogesh,

If you have lost admin rights to your Google+ page then you need to follow the steps outlined in this article: https://support.google.com/business/answer/4566671?hl=en

It will probably take anywhere between 1 - 2 weeks to regain control.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
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Re: Business disappeared

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Today my business Glemsford Carpet Refresh just disappeared from maps after being there 16 days it was validated via Google post card code now gone :(

Re: Business disappeared

Top Contributor
# 7
Top Contributor
Hi Carpet C

Can you please start your own thread with your full business details.

This allows us to keep the forum organised and gives you the attention you need.

This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

Thank you.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

Business disappeared

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

My business was showing up within the top 3 map locations on google maps. A man driving one of the google map cars stopped by my office to verify my business and my business disappeared from the maps page. I can zoom in on the maps page with my keywords, then my business shows back up, but who does that. I don't know what to do to fix this and I wish I had a way to contact google. I have optimized my website, ran an adwords ad. It will show up with the ad on the first page, but it use to do that without an ad. Any suggestions? 

Business disappeared

Top Contributor
# 9
Top Contributor

@Advanced Technology  This thread is old. Please post a new thread and list the details of your business (name, address, phone number, website) and someone can assist you.

 

I'm going to lock this thread to new replies.


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual