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Bulk Verification Upload Failure

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Goodwill Easter Seals Miami Valley

660 S. Main St, Dayton, OH

(937) 461-4800

 

We are trying to upload the spreadsheet of all of our locations, using the bulk upload template provided. Both the Excel and the csv versions of the template have failed to upload. We simply get the error message "Cannot Upload" or "File took too long to upload, please try again later". Changing computers, file types, and users does nothing.

 

We used the template provided by Google, and it still won't even upload to the point to see any errors that may be in the spreadsheet. Why is this?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author theGESMV
July 2016

Re: Bulk Verification Upload Failure

Top Contributor
# 8
Top Contributor

Hey @theGESMV

 

I very much have to apologize.

 

I'm sure having investigated your issue and also found the reason as there are errors in the excel file.

 

I thought having posted my findings also.

But I must have done any unknown  huge mistake posting my prepared  response.

 

So again soory for the delay.

Here my findings from three weeks ago.

 

YOur file didn't work either on my end.

What did I then?

 

I made a kind of reduced file with a very different layout and other colums.

I also restricted (just for  my own  convenience while investigating )  the business location on ten "goodwill" locations - creating a file "Bulk sample USA - reduced"

 

This file I got accepted and uploaded.

Please now compare your original file and all its colums and my "reduced file" "Bulk sample USA - reduced"

 

It should give you enough indications about the errors you made on your origininal file.

 

Sorry again for the late answer

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: Bulk Verification Upload Failure

Top Contributor
# 2
Top Contributor
can you attach the file in question to here please so one can have a look on it
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Bulk Verification Upload Failure

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I don't see any way to upload the file in a response or new post to be reviewed? I can only attach URLs, but it's an Excel file.

Re: Bulk Verification Upload Failure

[ Edited ]
Top Contributor
# 4
Top Contributor

Then please try  uploading  such an excel file to Googledrive and link it to here

Without knowing the file I believe nobody might be able to help you 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Bulk Verification Upload Failure

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
https://drive.google.com/file/d/0Bzb4q7fs_ATwV3JmZUFjUllWZXM/view?usp=sharing

Here's a link to it in googledrive. Hopefully this is what you asked for.

Re: Bulk Verification Upload Failure

Top Contributor
# 6
Top Contributor

Thanks @theGESMV

 

Yes it's what I asked for.

I now downloaded it on my Chromebbok and will start investigating the issue.

This might need few hours.

Please be patient until I'm coming back to you here.

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Bulk Verification Upload Failure

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Any advice or input on our issue? It's been a few weeks and we still haven't been able to crack this problem.
Marked as Best Answer.
Solution
Accepted by topic author theGESMV
July 2016

Re: Bulk Verification Upload Failure

Top Contributor
# 8
Top Contributor

Hey @theGESMV

 

I very much have to apologize.

 

I'm sure having investigated your issue and also found the reason as there are errors in the excel file.

 

I thought having posted my findings also.

But I must have done any unknown  huge mistake posting my prepared  response.

 

So again soory for the delay.

Here my findings from three weeks ago.

 

YOur file didn't work either on my end.

What did I then?

 

I made a kind of reduced file with a very different layout and other colums.

I also restricted (just for  my own  convenience while investigating )  the business location on ten "goodwill" locations - creating a file "Bulk sample USA - reduced"

 

This file I got accepted and uploaded.

Please now compare your original file and all its colums and my "reduced file" "Bulk sample USA - reduced"

 

It should give you enough indications about the errors you made on your origininal file.

 

Sorry again for the late answer

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile