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Assign Manager Role on Business Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Pop-A-Lock

2. Service area business

3. (985) 649-7482

4. https://plus.google.com/100441182792488480794/about

 

Hi,

 

My name is Lauren and I work for the owner of the business, Pop-A-Lock Slidell & Hammond. He has tried to give me a manager page role on his Google My Business account and it will not allow him to do so at this time. He informed me that there is a red banner is on his account saying it is suspended but the page has not been pulled and is still visible in search. 

 

Without manager access I cannot access the page to take the necessary steps if the page is in fact suspended. Looking for insight or advice on how to gain manager access. Thanks. 

1 Expert replyverified_user

Re: Assign Manager Role on Business Page

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi @Lauren Grace E

 

This one is certainly not suspended :

https://plus.google.com/100441182792488480794/about

 

Can he provide a screenshot of dashboard please.

 

PS: His account is in violation of naming guidelines



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Assign Manager Role on Business Page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

 

Screen Shot 2016-06-10 at 11.43.18 AM (1).pngScreen Shot 2016-06-10 at 11.44.48 AM (1).png

 

Re: Assign Manager Role on Business Page

Top Contributor
# 4
Top Contributor

Hi @Lauren Grace E

 

As I said before, this account is live and verified :

https://plus.google.com/100441182792488480794/about

 

And you can see that the page you are displaying is NOT the live verified page for that business. 

 

See the business description on Verified Page.

 

screencapture (55).png

 

 

So the reason that account you have shown is Suspended, is because of the live verified business page that already exists.

 

I recommend tracking down the correct account.

 

 




Tim Capper
Google My Business Top Contributor (UK) and SEO consultant at Online Ownership

 
 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership