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Asking for ownership

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Like to claim this listing.

 

Tutor Doctor North Shore

(See image below.)

tdns1.png

 

 

 

Dont see this location when going through the process of asking for ownership.

Only seeing new listing.

tdns3.png

This is the new listing location

tdns2.png

 

Thanks!!

Christine Young

2 Expert replyverified_user

Re: Asking for ownership

Top Contributor
# 2
Top Contributor
Hi Christine,

I'm sorry but can you provide some more information? Are there two locations for this business, or did the owners create a new listing at the Haywood Avenue before realising there was another listing for the business at that Haywood Avenue address?

Priya Chandra, Google My Business Top Contributor
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Re: Asking for ownership

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Sure!
Tutor Doctor North Shore was sold to a new owner. The old location (the listing I am trying to get ownership) is now a duplicate.
I do NOT want to list the old business listing as closed.
Thanks for your help!!
Christine

Re: Asking for ownership

Top Contributor
# 4
Top Contributor
Hi Christine,
The old listing is a service area business with hidden address, those are not found in the procedure to request admin rights.
I consider that a bug and escalated it to Google a couple of weeks ago, but I do not know if Google is going to do anything about it.

Is the business at the same location as the old listing?
The location for the new listing seems to be a residential location.
Do you provide tutoring at the business location or do you always provide the tutoring services at a location of your customer's choosing?
If the latter, you would need to setup a Service Area with hidden address as the previous business owner did.
Can you contact the previous owner?




treebles, Google My Business Top Contributor