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Asking for management access one month ago and nobody answer

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, we're trying to get access to manage this Google listing of our client but he says he has no control of this business listing, and nobody answers our request since more than one month ago.

 

 

1 Expert replyverified_user

Re: Asking for management access one month ago and nobody answer

Top Contributor
# 2
Top Contributor

Hi @Maria G  

you are not "Slack, Christopher" but he is obviously listed as a physicians on this website: https://coastalent.org/wp/our-physicians/

This means he should have an email based on the domain coastalent.org like 

xxxx@coastalent.org

 

I know from experience that requesting ownership for his listing should be much easier or (in case it nevertheless gets denied) to get help to solve this ownership conflict issue resolved by Google if Christopher would request the ownership for his listing if using  a GoogleAccount like 

xxxx@coastalent.org

 

Please forward this -my advice-  to Christopher

One he did this and it fails again you or he should come back again to here and I will then escalate the ownership conflict issue to Google.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Asking for management access one month ago and nobody answer

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello Mr. Geissler, my client didn't have time to do this, could you help us to put unverified so we can claim it with a postcard?

Asking for management access one month ago and nobody answer

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hello Mr. Geissler what email should Dr. Slack send this requirement?

Asking for management access one month ago and nobody answer

Top Contributor
# 5
Top Contributor

Ownership requests have to managed by this procdure:

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Asking for management access one month ago and nobody answer

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Thanks for your answer, but we made that process one month ago and nobody
answer, Google statement says: "If you don’t hear back after 7 days, you'll
be able to verify your affiliation with the business to gain access to the
listing. " What can we do in this case? We have another client with the
same problem, they don't have access to their listing:
https://goo.gl/maps/8BaCo7gwicG2

Can you help us to claim both Google listings?