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Another business is using my business name.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have been at my shop for 5 years now and recently I went to add my business to Google My Business only to find that someone else is using my business name with their phone number and website! This is the business that is using my name - https://plus.google.com/b/107899104189502132930/116990945708742337960/about I requested a call from Google My Business and a person called (from India) and couldn't understand the problem. When I requested a pin card to be sent to my shop it said "error". I went back to my page and got a red line at the top of the page saying "Google has suspended your page due to quality issues." What is going on here? Am I being held hostage by a fake business? This is my page that has been suspended https://plus.google.com/b/107899104189502132930/107899104189502132930/posts/p/pub

 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Mark H
December 2015

Re: Another business is using my business name.

Top Contributor
# 4
Top Contributor
Cool.

Amend all the business page details, then contact business support to have it reinstated
https://support.google.com/business/contactflow



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

View solution in original post

Re: Another business is using my business name.

Top Contributor
# 2
Top Contributor

Hi @Mark H

 

That link to the other business has been taken down.

https://plus.google.com/116990945708742337960/about

 

Is this your suspended page >> https://plus.google.com/107899104189502132930/about

 

The first problems I see:

 

The address: 1221 N Bryant Ave, Edmond, OK 73034

 

I cannot find any business at that address ?

 

Looking at the address in maps, I cannot see any business or building at that address.

I can't find a business listed with that tel number.

 

You need to go back into your business page and provide full business.

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Another business is using my business name.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for catching that. That was me following a typo on the business license. We're in Kickingbird Square. Address changed to 1321 N Bryant Ave. My old eyes aren't as sharp as yours.

Marked as Best Answer.
Solution
Accepted by topic author Mark H
December 2015

Re: Another business is using my business name.

Top Contributor
# 4
Top Contributor
Cool.

Amend all the business page details, then contact business support to have it reinstated
https://support.google.com/business/contactflow



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Another business is using my business name.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi, I have recently realised one of our competitors is using our business name in Google along with the own. We have regestistors business names as follows, garage doors and more. Garage doors and more in newcastle and garage doors and more newcastle... The other business Macquarie garage doors is showing in Google as Macquarie garage doors: Garage doors and more in newcastle.... In the listing... Are you able to remove there listing please.. Our solicitor has sent them a letter requesting they reomove our name and it seems them are doing nothing about it....http://www.macquariegaragedoors.com.au/

 

Re: Another business is using my business name.

Top Contributor
# 6
Top Contributor

Hi @Larissa F

 

Please create your own post, it makes it easier for us to follow and track problems



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership