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Another Business is in My Verified Business Location

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello all! I would first like to start this by echoing my gratitude for ya'll to take the time out to help me solve this issue.

 

My name is Adel. My company name is Dedicated Glass Works. We are located in 311 E. Park St. in Moonachie, NJ. Telephone number (973) 599-0136 Website: www.dedicatedglass.com . The google myBusiness page is listed at the bottom.

 

Google is sending potential customers to a  another business that is closed down. We share the same address (311 E. Park St. Moonachie, NJ 07074) but he closed down! I moved into his location several months ago.  The business, Glass Doctor of Hackensack has a phone number that is turned off- (201) 870-6333. Despite being marked as permanently closed clients are still being directed to his business. I feel like this is happening because he was in my address.

 

Please help!! :( My business is in peril :( 

 

The Google Mybusiness page is- https://www.google.com/maps/place/Dedicated+Glass+Works/@40.8231275,-74.9766713,9z/data=!4m8!1m2!2m1...

 

Glass Doctor of Hackensack

https://www.google.com/maps/place/Glass+Doctor+of+Hackensack/@40.839367,-74.046457,17z/data=!4m12!1m...

 

1 Expert replyverified_user

Another Business is in My Verified Business Location

[ Edited ]
Top Contributor
# 2
Top Contributor

just a question:

 

your website http://dedicatedglass.com/contact-us/ shows the phone number "+1 973-599-0136

How comes your service Area business shows "+1 973-599-0135"?

What is the phone numberspecified by you in your dahsboard?

 

And is your dashboard showing a specified service area?

The service Area business doesn't show any concrete address -why is this?

 

It would be very helpful to help you getting  from you a screenshot showing the content of the page "dedicated glass works" in your dashboard.

 

 

Edit

 

Just found the core of your issue:

 

There are two different listings:

1# one is the above service Area business - phone number ending on 135:

 

2# The other one (ending on 136) is this listing not being a service area at the concrete address "311 E Park St, Moonachie, NJ 07074https://goo.gl/maps/VN4fFUqKkdU2

 

So it's now clear the issue is not cause by the closed older business at oyur address but by your two different listings - both with the same nameand almost identical phone and one being a service aread but the other one created as a listing with a store front.

This dupication have to be fixed at first.

 

Are you managing both listings in your dashbaoard?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Another Business is in My Verified Business Location

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes I am. How does having two locations create a problem? 

Please excuse my ignorance.

 

Another Business is in My Verified Business Location

[ Edited ]
Top Contributor
# 4
Top Contributor

Two locations of the same business at the same address and with almost same name and phone will trigger Googles anti spam algos

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Another Business is in My Verified Business Location

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Yes I am managing the service areas. I will attach pictures at the bottom of this message.

 

 

What do you reckon the cause for Google anti spam algorithms? How do I remedy that problem?

Should I make all the locations have the same phone number?

 

My service area (0135 in Whippany, NJ) is a hard hat location where we do fabrications as well as store trucks and tools. I do not want clients walking in there.

 

 

Screenshot (6).pngScreenshot (7).png

Another Business is in My Verified Business Location

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

In response to I want a service area in Whippany (0135), and in Moonachie  (0136). Is that not possible?

"

There are two different listings:

1# one is the above service Area business - phone number ending on 135:

 

2# The other one (ending on 136) is this listing not being a service area at the concrete address "311 E Park St, Moonachie, NJ 07074" https://goo.gl/maps/VN4fFUqKkdU2

 "