Address not Changing
Our business, Meredith Connell, recently relocated. We noticed after relocating that our business had been marked as closed. After some advice I registered our new address, '4 Graham Street - Auckland Central - New Zealand' and awaited our postcard. This arrived Thursday and the code was entered Friday. It'w now over 72 hours since I entered the verification code but our listing has not changed. How long is this likely to take?
Phone number (09) 336 7500
Re: Address not Changing
I'm sorry but I"m not sure what your question is?
When I go to the page you've linked to I can see the new address is there and the page is verified so it shows up in Maps:
Do you mean that when someone does a search for the business name the old address is coming up in preference to the new address?
If so, then there's a bit more work that will need to be done to minimise that happening:
1. Contact GMB support via either Facebook: facebook.com/googlemybusiness or Twitter @GoogleMy Biz and ask them to mark the old address as having moved to the new location.
2. Increase the number of citations that list your business address - I can't find any reference to your new address online apart from your website. Are there legal directories that you could be listing your business on? If so, I recommend you do that - this will increase Google's trust in your new address and decrease the likelihood that the older address will show up.
3. Mark up your address on your website using schema.org - your website developer will know what I mean by that.
4. Embed Google's actual map (from your maps listing) in your Contact us page rather than the stylised map. Again, it's all about building trust.