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My Business
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Has someone else verified your business? Learn how to recover ownership
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Account Recovery

Not applicable
# 1
Not applicable
Hello. We have an out of date places page that was created and controlled byb our marketing agency. They have since gone bankrupt therefore that method of account recovery is not possible. I know the date it was created but that doesn't lead to verification either. I am concerned because the information is out of date and misleading but I have no account access.. Any suggestions greatly appreciated. I can't seem to find any way to contact Google and have exhausted the help section. If one were to call the number listed they indeed get through to us, so surely this can be verified in this way! GWD Contractors Ltd 2 Meadow Close, Bexleyheath, DA67HB 020 3519 1100 https://www.google.co.uk/maps/dir/''/gwd+contractors/data=!4m5!4m4!1m0!1m2!1m1!1s0x47d8aef555a551ad:...

Account Recovery

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hello,

You can request a phone call from a Google My Business specialist by clicking the 'Fix Issue' option in the Google My Business support center.

 

It is the option in the top right corner. Click the 'Access and Ownership' tab and then select the 'Other Problem' option at the bottom of that list. It will give you a hyperlink to a support page.

 

If you scroll to the very option of that support page, you will find a section labeled 'Need more help?' that will have an option to E-Mail Support. Fill out that form and they should get in touch with you.

Let me know if that helps!

Account Recovery

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Please help me recover my Google business I have lost contact with the reset of the business ownership prove it Gmail show what I asked for to be reset it sends it to a Gmail did I cannot access either

Re: Account Recovery

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

Hi William,

 

You will need to get in touch with Google support the same way I instructed the person above. GMB Support will help you create a new listing and confirm that you are authorized to manage the listing by sending a postcard to your business address.

 

Best of luck!