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Access to my business has been removed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've recently started work for a new firm that has just (whilst staying in the same location) closed under an old name and has reopened under new ownership and a new - albeit very similar - name. Obviously this has created a load of conflict issues within the Google listings. I've got the old website and location listing transferred from the old account holder which I've removed - however the new listing which I created and verified has since changed to "Request Access" on the locations tab. 

 

The options to retrieve the location don't work as they all assume it belongs to someone else or I've forgotten my login details!

 

Help!!

1 Expert replyverified_user

Access to my business has been removed

Top Contributor
# 2
Top Contributor

Hi @SpecIFA W, glad to help out. Can you provide the business details (old and new info)? A screenshot of your GMB dashboard would help as well.

 

Thanks

Colan Nielsen, Google My Business Top Contributor
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