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My Business
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Access to Account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are having an issue where our head of marketing left the company. We now no longer have access to the account because it wants to send a forgot password to the former employee's email which we can't access by EU law. So what can we do to access our business without the associated personal email? We'd like to put it as a email mailing list like marketing@ but I have been told these sorts of emails won't work. How can we get to the account?! and how can we prevent this from happening in the future?

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Access to Account

Top Contributor
# 2
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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile