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A tenant in my client's building changed the name of the business and verified it

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My client owns a retirement community. A tenant in the building in an apartment, claimed and verified the address with their apartment number and so now my client - the owner of the facility - is not able to verify/take control of their business listing at that address. The tenant is not cooperating in transferring ownership. The listing name now has the specific apartment tied to it and the tenant's phone number. This is a big issue for anyone looking to contact the building management. Is there any way to get a new listing at this address for the whole building vs. one apartment number, in order to have a listing for the main building/company that is there?

1. Culpepper Garden

2. 4435 N Pershing Dr, Arlington, VA 22203

3. (703) 528-0162

4. https://www.google.com/search?q=culpepper+garden&oq=culpepper+garden&aqs=chrome.0.69i59j69i60l2j0l3....

5. https://culpeppergarden.org

 

Screenshot of issue/Google Page:

https://cl.ly/1I3q061T2W2h

1 Expert replyverified_user

A tenant in my client's building changed the name of the business and verified it

Top Contributor
# 2
Top Contributor

there is no other option as to apply 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

A tenant in my client's building changed the name of the business and verified it

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

We resolved this but it involved calling Google.