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A potential former employee is managing the page and declined transferring ownership

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Business: Sushi Dan

Address: 11056 Ventura Blvd, Studio City, CA 91604

Business Phone: +1 (818) 985-2254

Google Maps URL: https://www.google.com/maps/place/Sushi+Dan/@34.1407371,-118.3742599,17z/data=!3m1!4b1!4m5!3m4!1s0x8...

Google Plus URL: don't have any

 

Hi, I have been trying to gain access to our business page for a few weeks now. Followed all the procedures, filled out all the form, spent hours on the phone with your reps, including screen sharing, provided documents (license, utility bill) - all to receive standard email templates every single time.

Correspondence references:

3-3049000013075

9-9021000013274

3-9588000013235

 

We believe it is probably a former employee, but we do not know who this is. It's pretty ridiculous at this stage. We own the business but we are the ones who are denied access to the page. 

 

I'd appreciate a callback or email (not a template) to resolve the issue ASAP. 

 

Thank you!

 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Sushi D
November 2016

A potential former employee is managing the page and declined transferring ownership

Top Contributor
# 2
Top Contributor

Hi

 

Are you still experiencing this problem?

 


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Sushi D
November 2016

A potential former employee is managing the page and declined transferring ownership

Top Contributor
# 2
Top Contributor

Hi

 

Are you still experiencing this problem?

 


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

A potential former employee is managing the page and declined transferring ownership

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi yes, and it is actually affecting our business directly this time. We cannot give access to one of our contractors to set up online ordering and advertise it on the page. 

A potential former employee is managing the page and declined transferring ownership

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I am experiencing the same situation.  I can't locate any means by which to contact Google to get this straight.  Were you able to resolve?