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2 Mayor Issues: 1x Denied Transfer and 1x No Response – Please Help!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

RE: 2 Mayor Issues: 1x Denied Transfer and 1x No Response – Please Help!

 

Hi,

Hoping someone can help me remedy this at long last.

I’m the tech guy for a company who own and operate a number of different shops.

Amongst them we have 2 business listings that have fallen into the wrong hands somehow.

 

I myself have requested the transfer of ownership for these without success.

(I’ve also found similar company emails dating back over a year where others have tried and failed too).

 

 

Case one:

Landlords Essentials

Unit 5, Discovery Park, Crossley Road, Stockport SK4 5DZ

Tel: 0161 445 1333 

https://maps.google.com?cid=-4378187301258653349

 

The current owner of this page doesn’t take any action to my transfer request,

then after the 4-5 day window has pasted I follow it up via local-help@google.com,

who never reply afterwards…

 

Case two:

Trade Kitchens & Bathrooms

Unit 5A, Discovery Park, Crossley Road, Stockport, SK4 5DZ

Tel: 0161 431 3567 

https://maps.google.com?cid=-9174493610865833002

 

Here the owner of the account denies to transfer the ownership….

 

Both the above businesses are owned and operated by:

P & M Walsh Ltd

GMC House, Discovery Park, Crossley Road, Stockport SK4 5DZ

Telephone: 0161 445 1333

 

Surely it’s possible to re-verify these businesses, via their location, by sending something in the post for us to prove it’s really us?

 

I’m at my wit’s end with this now. Please help.

 

 

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Michael W
September 2016

Re: 2 Mayor Issues: 1x Denied Transfer and 1x No Response – Please Help!

Top Contributor
# 2
Top Contributor

Hi @Michael W

 

I believe that is a send email only?

 

Have you actually contacted business support or just used that email ?

 

Contact Business Support 

 

Go to Dashboard >> Manage Location

 

Top Right ( Hamburger Menu ) >> Support

 

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

 

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 

Or Direct Link: https://support.google.com/business/contact/business_c2c_l?rd=3#



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: 2 Mayor Issues: 1x Denied Transfer and 1x No Response – Please Help!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks Tim,
I followed the link, received a call back, (and following a number of calls after that),
have one property secured again, and the other is almost complete too.

Thanks for much Tim :-)