AdWords
4.9K members online now
4.9K members online now
Learn how to reach mobile device users, drive phone calls, and increase app installs
Guide Me
star_border
Reply

Using a phone number with an extension in a Call Extension

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Trying to figure out how to add a phone number with an extension (e.g. 514-555-1234 ext 505) in a Call extension.

 

Is this possible?

 

Thanks Smiley Happy

1 Expert replyverified_user

Using a phone number with an extension in a Call Extension

Top Contributor
# 2
Top Contributor

The line should be a direct line. No routing is allowed. (To create a seamless user experience when a user calls) .

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Using a phone number with an extension in a Call Extension

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

We dont have a direct line, and the goal is to connect them to the right team. A direct line would just be our office line. 

Is there any way to make this work?

Using a phone number with an extension in a Call Extension

Top Contributor
# 4
Top Contributor

Unfortunately, not a method I am aware of with call extensions.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’