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Mobile extension disapproved

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭



My mobile extension shows disapproved suddenly. 

It has been in display for almost 9 months.


Can anyone help and guide?



1 Expert replyverified_user

Re: Mobile extension disapproved

Community Manager
# 2
Community Manager

Hi Bharat,


Thanks for posting to the Community. We do not have access to your account from this Community, but I can help you troubleshoot if you can please share more information. When you see that something in your account is disapproved, you will also typically see a disapproval reason, as well as a small question mark icon with more information.


When you go into your account and see the message that your extension is disapproved, what is the reason listed?