AdWords
5.6K members online now
5.6K members online now
Learn how to reach mobile device users, drive phone calls, and increase app installs
Guide Me
star_border
Reply

Issue with Call Details Report on Search Ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Everyone,

 

I am new to the Google AdWords and need some help from you all.

 

In Search ads Call details report why some of call status are showing received with "Zero" call duration ? Can anyone please let me know why this happening and where is the issue ?

 

Please go through the below screenshot.

 

Thanks in advance,

 

Susanta

 

Campaign Management – Google AdWords 2016-11-17 18-04-25.png

 

1 Expert replyverified_user

Issue with Call Details Report on Search Ads

Rising Star
# 2
Rising Star

Just a guess... are you using an answering machine and could it have become full?

 

Issue with Call Details Report on Search Ads

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes, I am using an answering machine. So is that the reason for Zero call duration?