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Adwords can't find my IOS app.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My app went live a week ago, however, when ever I try to create a new app promotion ad, I cannot find my app by searching the app name, publisher name or app ID. Can anyone tell me what am I doing wrong?

Re: Adwords can't find my IOS app.

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭
Hey Jiang, how are things?

It seems that you have tried a few other things like app ID and publisher name, things that usually people don't try by default.

Apart from suggesting to wait a little while if your app was posted recently, I'd say for you to call support and check if there's another way to get the app to show. You can do that here: https://support.google.com/adwords/answer/8206?hl=en

Hope this helps.

Leandro Martinez | Basta1Click