Business Reviews 101: Be a Friend, Not a Sales Person
Re: Business Reviews 101: Be a Friend, Not a Sales Person
Don't think I agree with this. Say you get a review at your restaurant for your fantastic pasta primavera, and next week you plan a special for alfredo you think this customer would love. Why not mention it and suggest they follow you on Facebook to keep up with all your specials?
Just because you have a customer doesn't mean you keep them without effort. Many businesses take this for granted and don't work hard enough at customer retention.
Sure you don't want to be pushy, but telling them about another product they would enjoy or benefit from is smart and necessary. I mean, just how many "Thanks so much we appreciate your business!" responses do you need on a review profile? I say make the content worth it.